Courses
Upload video
What to export, how uploading works, what happens during processing, and what to do when something won't play.
Video is the core of most courses. You don’t need to know anything about formats or encoding — but these pages make the film look good and load fast for whoever is watching.
Upload
- Open the course under Courses and go to the Build tab.
- Create or open a lesson and choose the Video type.
- Upload the file from your computer.
- Wait for the upload to finish. Don’t close the tab meanwhile.
What to export
Export MP4. It’s what every editing program, phone and screen recorder produces by default, and it’s what works best.
- Resolution: 1080p is enough for everything but detail work. 4K makes an enormous file and doesn’t show on a phone.
- Frame rate: 30 frames per second. Use 60 only if you’re filming movement.
- Audio matters more than picture. People tolerate a soft image but switch off at bad sound. Record in a room with soft furnishings and sit close to the microphone.
What happens after the upload
Idun Blue converts the film into streaming video. That means three things for your viewer:
- The film exists in several qualities, and the player picks the one that suits her connection. On a train she gets a lower quality instead of a spinning circle.
- The film starts almost immediately instead of downloading first.
- A preview image is pulled out automatically.
Processing runs in the background. The lesson shows that it’s working, and you can carry on meanwhile. Count on a few minutes per film.
Replacing a film
Open the lesson and upload a new file. The new one replaces the old.
If you replace a film in a lesson that already has viewers: their progress stays, but what they watched is gone. If the content is meaningfully different, replace the whole lesson instead, so the course shows that something is new.
See what works
The course’s Results tab shows how much of each film is actually watched and where people stop.
If you lose half your viewers at three minutes into a twelve-minute film, the viewers aren’t the problem. Cut the opening, or split the lesson in two.
If something doesn’t work
- The upload breaks off — nearly always the connection. Try a wired network or move closer to the router, and upload one film at a time.
- The film won’t play right after upload — processing is still running. Wait a few minutes and reload the page.
- Soft picture — quality can never exceed the source file. Re-export from your editor at a higher resolution.
- The member sees no video at all — check that the lesson is Published. That’s the most common cause.
Tips
- Upload one film and test it as a member before you upload thirty.
- Keep lesson films under ten minutes. Longer than that, split them.
- Name the files on your computer so you can find your way back:
module2-lesson3-breathing.mp4.
