Moderation

Moderation in Idun Blue is reactive: members report, you judge. Posts publish immediately — nothing goes into an approval queue.

That’s deliberate. A community where every post has to be approved goes quiet, because nobody has the patience to wait to be let through.

The reports

Go to Community → Moderation. You get a list of everything reported, and two filters: which room, and which status.

There are four statuses:

• Open — new, not looked at.
• Under review — you’ve seen it and you’re thinking.
• Resolved — done.
• Dismissed — nothing to act on.

Each row shows whether it’s a post or a comment, whether the content is Visible or Hidden, who reported it, and the reason given.

What you can do

• Hide content — the post disappears for everyone but you. It isn’t deleted.
• Show again — undo a hide.
• Under review — mark that you’re looking at it, so it doesn’t get lost among the open ones.
• Dismiss — the report needed no action.
• Mark done — you’ve handled it.

Inside a single room the same tools live in the Moderation tab, and in the Posts tab you can filter by All, Visible and Hidden to see what’s currently hidden.

Block someone

Blocking a person happens where the person is, not in the report list:

1. Open the room and go to the Members tab.
2. Find the person.
3. Click Block and confirm.

To simply take someone out of the room without blocking them, use Remove.

Pin instead of writing the same thing again

If the same question or the same misunderstanding keeps coming back — write a post about it and tick Pin to the top of the room. That solves more moderation cases than any button.

What doesn’t exist

So you don’t go looking:

• You can’t mute someone for a period. Either she’s in, or she’s blocked.
• There’s no pre-publication review of posts.
• There’s no automatic word filter.

Write the guidelines before you need them

The best moderation tool is a pinned post saying what the room is for and how people talk to each other. Three to five sentences is enough. Then removing something isn’t an opinion, it’s a rule everyone already read.

Tips

• Look in once a day during a launch, once a week otherwise.
• When you hide something, tell the person. A short message is the difference between feeling corrected and feeling thrown out.
• Give a trusted member the admin role in the room as it grows. A community carried by several people survives your holiday.